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Direct Billing & Extended Health Benefits

Does Chatty Therapy offer direct billing? 

We offer convenient direct billing services for our clients. We take care of submitting claims on your behalf, so that you have less paperwork to worry about! We want to make therapy as easy as possible. 

Once your session is complete, we will submit a claim for the full treatment and travel costs to your benefits provider. If your claim is approved, your benefits provider will pay us directly for the services you received. If there is a patient portion or remaining amount due based on your coverage, we will process that through your credit card on file.

 

Direct billing is available for the following insurers/benefit companies listed below. If your benefit company or insurer is not included below, detailed invoices and receipts will be provided for you to submit for reimbursement on your own. 

Please contact hello@chattytherapy.com if you have questions about direct billing.

Is speech therapy or feeding therapy covered under my benefits or insurance? 

You may have coverage for therapy if you have group health coverage individually or through your employer. Many benefit and insurance companies offer coverage for speech therapists, feeding therapists, speech-language pathologists and occupational therapists. Please check with your provider if you are unsure about your coverage as every plan is different. Often our therapists will be listed under "Allied Health Providers", "Paramedical Services", or "Extended Health Benefits". Coverage amounts and eligibility can vary greatly between plans, so we encourage you to check with your provider about your specific plan. Here is some good information to know about your policy: 

  • How much is covered for each session? What will my patient portion be? ​

  • Do I have an additional personal health spending account that could also be used for therapy costs? 

  • When does the benefits year end? When does my coverage amount reset? 

  • Are travel fees covered? 

  • When a child receives therapy, the claim is submitted under the child's name as the patient. However, a session might be eligible to be claimed under the parent's name if the parent receives parent coaching, consultation or training. This is one way we can maximize your coverage by submitting claims under both you and your child. Please ask your benefits company if you would be eligible as the patient if you had a parent training session. 

Any out-of-pocket expenses, or amounts that you are not reimbursed for can be claimed as medical expenses for tax credits on your personal income tax return. Speech language pathologists and occupational therapists are recognized by the Canada Revenue Agency as medical practitioners. Our services are eligible for the medical expense tax credit. Please click here to learn more! 

Is private speech therapy or feeding therapy covered under Alberta Health Services? 

There is currently no coverage for private speech, language and feeding therapy through Alberta Health Services. If you are interested in accessing public services, please call 811. You may be eligible for public services through Alberta Health Services. 

Insurers and Benefit Companies Eligible for Direct Billing

  • Alberta Blue Cross

  • Beneva

  • BPA

  • Canada Life

  • Canadian Construction Workers Union

  • Chambers of Commerce Group Insurance

  • CINUP

  • ClaimSecure

  • Coughlin

  • D.A. Townley

  • Desjardins

  • Equitable Life

  • First Canadian

  • GMS

  • Industrial Alliance

  • Johnston Group

  • LiUNA Local 183

  • LiUNA Local 506

  • Maximum Benefit

  • People Corporation

  • RWAM

  • TELUS AdjudiCare

  • Union Benefits

  • UV Insurance

Steps to Set Up Direct Billing for Speech, Language and Feeding Therapy: 

01

Register for services

If you aren't a current client, or haven't registered with us yet, set up your profile and let us know how we can support your family. Click Here to get started with Chatty Therapy.

02

Provide your policy information for direct billing

Complete the direct billing form. Click Here to access the form.

Send the completed form to hello@chattytherapy.com

03

Book your therapy sessions! 

We will connect with you to guide you through our intake process and send you additional forms to fill out. We process your claim automatically! A credit card on file will be required to process patient portion fees, or in the event of an unprocessed claim.

Get support today!

Man Carrying Child in Arms

Book your free consultation

Come chat with us! Ask your questions and share your concerns. We'll let you know if therapy would be helpful.

Mother and Child

Learn tips and strategies

We have great resources for parent tips and tricks, and also information on speech, language and feeding development. 

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